Better experience for your customers, fewer headaches for your team. Everything you need to acquire and retain customers via Messenger.Sign Up
Better experience for your customers, fewer headaches for your team. Everything you need to acquire and retain customers via Messenger.Sign Up
Right now, you are experiencing all KiboPush features in https://app.kibopush.com; With our redesigned solution, we are bringing feature focused sub products to you: KiboChat and KiboEngage.
KiboEngage will help you automate your messenger marketing efforts. It includes features that will allow you send automated rich engaging content to your customers on Facebook Messenger. These consists of targeted ‘Broadcasts’, ‘Polls & Surveys,’ ‘Auto Posting’ and ‘Sequence Messaging’.
Customer surveys and polls provide you a prediction of customer retention, loyalty, and product repurchase. Customer satisfaction surveys and polls help you discover what your customers like, dislike or where they would like to see improvement.
KiboChat focuses on ‘Live Chat’ and a chatbot called ‘Smart Replies’. Customer satisfaction grows manifolds when they know that their query or message will be read and replied instantly; and KiboChat equips you with tools to handle customer support tasks in the most effective way.
With Live Chat you can manage queries by direct messaging, assigning agents in a team to handle the support tasks, characterize your customers with the help of tags assignment and much more. By making use of ‘Smart Replies’ you can automate support for several of your customer queries that you come across on routine basis.
Your account details are intact in our redesigned solution. You will be able to access KiboChat and KiboEngage resources from your current accounts. New accounts created will have access to CloudKibo resources based on the account type and settings. We hope you would like the changes, and if you have any feedback or query, please let us know on Messenger or Email: support@cloudkibo.com.
Broadcast messages to your Messenger subscribers. Send engaging contents, videos, images, links, etc with just one click. Messenger has an open rate of 80% vs an email open rate of 3%.
Customer surveys and polls provide you a prediction of customer retention, loyalty, and product repurchase. Customer satisfaction surveys and polls help you discover what your customers like, dislike or where they would like to see improvement.
If you are a publisher or a media agency you can use KiboPush to promote your content by directly pushing it to your audience's inboxes on Facebook Messenger.
Use analytics and business intelligence to augment your market research and make better decision about business based on the feedback received from customers.
Talk with your subscribers directly from within KiboPush. Assign them to other agents within your team, mark conversations as complete, get real time notifications, and more!
Easily create advanced chat bots that can respond to your customers' queries instantly!
If you are a medium size business you can use KiboPush manage your Messenger marketing by collaborating with your team. Add your team members to KiboPush with different roles.
Characterize your customers with the help of tags assignment allowing you to easily identify and respond to groups of customers