Announcing the launch of our new set of apps
Cloudkibo is excited to announce the launch of our newly redesigned product. Right now, you are experiencing all KiboPush features in https://app.kibopush.com; With our redesigned solution, we are bringing feature focused sub products to you: KiboChat and KiboEngage.
Our goal with the redesign, has been to provide a simple and an uncluttered way for you to discover more about our products and features. You will be able to focus on the features that are more suitable for your business needs. You can easily navigate between the products through single sign on, that is once you have logged into Cloudkibo, you can have one-click access to all our products.
KiboEngage will help you automate your messenger marketing efforts. It includes features that will allow you send automated rich engaging content to your customers on Facebook Messenger. These consists of targeted ‘Broadcasts’, ‘Polls & Surveys,’ ‘Autoposts’ and ‘Sequence Messaging’. To help bring efficiency in your marketing tasks, there are ‘templates’ for broadcasts, polls and surveys, that you can use to plug-in your own customized content for your subscribers.
Our ‘Growth Tool features’ will also be accessible using KiboEngage. Growth tools will help you gather subscribers for your business/brand on Facebook messenger.
KiboEngage Dashboard will present the analytics and business intelligence based on the feedback received from the customers. It will help augment your research for better marketing decisions.
KiboChat focuses on ‘Live Chat’ and a chatbot called ‘Smart Replies’. Customer satisfaction grows manifolds when they know that their query or message will be read and replied instantly; and KiboChat equips you with tools to handle customer support tasks in the most effective way.
With Live Chat you can manage queries by direct messaging, assigning agents in a team to handle the support tasks, characterize your customers with the help of tags assignment and much more.
By making use of ‘Smart Replies’ you can automate support for several of your customer queries that you come across on routine basis.
Your account details are intact in our redesigned solution. You will be able to access KiboChat and KiboEngage resources from your current accounts. New accounts created will have access to Cloudkibo resources based on the account type and settings. We hope you would like the changes, and if you have any feedback or query, please let us know on Messenger or Email: firstname.lastname@example.org