User Guide

Autoposting

Autoposting

Autoposting provides integrations where Registered News Publishers can connect pages with their other authentic information sources (or Feeds) like Twitter, Facebook Page, RSS or WordPress.  And whenever any update occurs on these channels, it is posted to the connected page or broadcasted to the subscribers on messenger.

Autoposting relies on ‘subscription messaging’ – which are non-promotional messages sent outside the 24-hour standard messaging window. Facebook, according to new Messenger Platform Policy, allows only News Publishers to have subscription messaging permissions. Therefore, pages registered with Facebook’s News Page Index (NPI) will be able to use Autoposting.

How to Connect Feeds in Autoposting ?

  1. Log in to https://kiboengage.cloudkibo.com
  2. Go to autoposting
  3. Click on Add Feed
  4. Select the Feed Source
  5. Select the page. Page should be registered with Facebook News Page Index
  6. Add the Feed URL
  7. Click on Add Feed
  8. Now whenever something is posted on the connected feed, it will be automatically be posted to subscribers from the selected pages.

 Customize Autoposting

  1.  Click on the Settings Icon to customize Autoposting
  2. Here you can add account title, set the status to active or disabled, set Targeting (or Customer Segmentation) and choose Autoposting action. Autoposting action allows sending updates to subscribers in their messenger and/or posting them on the connected pages

Autoposting History

Click on the Message Icon to see autoposts history. Here you can view how many posts have been sent from the channel and how many have been seen by the subscribers. The clicked count shows how many times subscribers engaged with your posts.

Enhance Auto Posting with Filter and Moderation

The purpose of this feature in auto-posting is to filter and moderate tweets and retweets coming from connected Twitter Feed.

How to apply filter ?

In this feature You can add up to 5 tags to filter the tweets. For example You connected a page CNN and set the filter with these tags: Trump, Biden, President, Election, Elizabeth. Now if CNN’s tweets / retweets contain any of these tags only then the tweet will be sent to messenger audience or get posted on Facebook page. If ‘Don’t filter’ option is selected then all tweets / retweets will be sent. Dy default this will be set to ‘Don’t filter’.

Follow the steps below to apply filter

  1. Click on settings of the connected feed
  2. Select filter checkbox
  3. Add Tags
  4. Click on Save Changes

How to moderate tweets ?

In this feature you are able to select ‘ask me first before sending any tweets to messenger’ and upon approval tweets will be sent on messenger or get posted on Facebook page. By default this will be set to ‘Send all tweets without any approval’.

Follow the steps below to moderate tweets:

  1. Click on settings of the connected feed.
  2. Select ‘Ask for approval’ before sending tweets
  3. Click on subscriber button
  4. Click on send to messenger button
  5. Click on save changes button
  6. On messenger it will take permission from selected page whether you want to forward tweet or not. If yes, then it will forward tweets to pages subscribers.