User Guide

This feature allows you to segment your page subscribers on the basis of custom fields. You can set custom fields values in order to categorise them.

custom fields allow you to save additional information about your subscribers so that you can send more appropriately tailored communications. This means that you can send personalized messages based upon, for example, a recipient’s name or city of residence.

custom fields allow you to create any number of custom fields in each list of subscribers. Custom fields can be in text form (e.g. name, city, phone) or numerical form (e.g. date of birth, date of subscription) or in Boolean form (e.g. Is Active), which is appropriate when creating subscriber segments. 

Custom fields will help you to target you campaigns to specific segments of their subscribers list. For example you might have a message that you only want to send to women. Or perhaps you only want to send a campaign to people in a certain age group. Or maybe your message is very specific and you only want to send it to women of a certain age in a certain geographical area.

 How to create, update, and delete a custom field?

  1. From the sidebar, click on ‘Subscriptions’ and then click on ‘Custom Fields’:
  2. Default fields will be shown. These are predefined fields that the user can use:
  3. Scroll down to see user defined fields. Click on +New Field to create a new field:
  4. Enter field name:
  5. Select a field type:
  6. You can optionally add a description describing what the field is for:
  7. Click on create to save the custom field:
  8. Click on edit for any field to edit the name or description of the field (the type cannot be edited):
  9. Click on delete to delete any custom field. This will also remove any assigned custom field values for this field for all subscribers:

How to set Custom Field value?

  1. From the sidebar, click on ‘Subscriptions’, and then click on ‘Subscribers’:
  2. Select any subscriber(s) for which you want to set a custom field:
  3. Select a custom field from ‘Set Custom Field’:
  4. Enter a custom field value:
  5. Click on ‘Save’ to set the custom field value for the selected subscriber(s):

You can use these custom fields to apply segmentation when sending broadcasts, polls, surveys and autoposting.