By providing a streamlined and effective way of marketing: people are much more likely to view and respond to messenger messages rather than emails, thus increasing the effectiveness of your marketing campaign compared to traditional methods such as email marketing. By increasing customer interaction: You can create a chatbot with KiboPush allowing your page to respond to all of your customers instantly.
In order for you to connect a particular Facebook page(s), you will have to connect the Facebook account that is an admin of the page you wish to connect. This could be your own personal Facebook account or another account that you have access to. Only admin and agent accounts on KiboPush can connect Facebook accounts.
Yes, you can connect as many Facebook pages that your account is an admin of.
Only one user can connect to a page on KiboPush, so if a page has multiple admins, only one of those admins can connect to that page. If another admin tries to connect the page, they will receive a message saying “Page is already connected by another user”.
Yes, right now we only allow you to broadcast promotions on Facebook Messenger only but later we will be adding support for other platforms as well.
Subscribers are those users who have opted to receive messenger updates by starting a conversation with your page. All other users will not receive updates.
Yes, right now we only allow you to broadcast promotions on Facebook Messenger only but later we will be adding support for other platforms as well.
No you don’t have to use any external tool to get subscribers. We provide the tools you need to get subscribers.
No, your followers will have to opt in to become subscribers.
Facebook Pages cannot send messages to people without them opting in first. You can opt in (become a subscriber) through several ways: 1. Send a message to the page. 2. Start a conversation with the page via a call-to-action button (such as a get started button) 3. Start a conversation with the page via a third-party plugin such as the Send to Messenger plugin 4. Start a conversation with the page via an ad that redirects you to the messenger page
Yes, you can.
A page follower is a person who likes your page and gets updates on your public posts. A page subscriber is someone who messages your page and gets private updates via messenger.
Facebook Messenger is the new email marketing. You can connect with 1.2 billion people using Messenger. The CTR rates are 4x higher than email marketing.
No, you can’t. This is because Facebook wants to prevent page admins from spamming their users without their consent, so people will have to first subscribe to your page and give their consent that you can message them. They can do that by either messaging your page or by clicking the invite link that we generate for your page when you sign up.
You can email us at support@cloudkibo.com if you need any help.
Maximum of 25 Mb as set by Facebook.
You need to have at least one subscriber in order for broadcast to work (otherwise your message would be broadcasted to no one, which doesn’t really make sense).
Yes! By default it sends to all subscribers of all pages if no customer segmentation is selected.
Yes, this can be done through customer segmentation which allows you to send messages to only people of your specified gender and locale, or if you want more control, customer lists.
You can do this with the smart replies feature.
You can do this with the auto posting feature. For more details visit kibopush.com/auto-posting/
Yes, you can do this with live chat. For more details visit kibopush.com/live-chat/
Yes, you can do this with auto posting. For more details visit kibopush.com/auto-posting/
These allow you to create similar types of messages for repeated use. For example, if you plan on sending a greeting message multiple times for new subscribers, you can do so by creating the template for a greeting message, and then next time selecting that template instead of creating it from scratch.
Yes, they will!
Check which type of account you have. If you’re an agent, you can’t connect Facebook Pages. For more information visit kibopush.com/user-roles
No, updates won’t be sent to subscribers of the disconnected page, but those subscribers will still exist if you wish to reconnect the page.
Yes, you can, as long as they haven’t accepted it yet. Go to ‘Invite Members’ from the sidebar, and click on ‘Cancel Invitation’ for the person you wish to cancel the invitation. If they have accepted the invitation, you can go to ‘Members’ from the the sidebar and remove them from your team.