User Guide

Polls

Polls Using Templates

Polls

You can engage with your Facebook audience using polls from KiboPush. It is a great tool to understand your customers’ interests and preferences. KiboPush makes it easy to send polls to your users and evaluate their responses effectively.

How to create and send polls?

  1. Click on ‘Polls’ from the main menu under ‘Broadcasting’
  2. Click on ‘+Create Poll’
  3. You can either select to create a poll from scratch or use a template to begin with.
  4. If you choose to create a poll from scratch, you will be redirected to Create Poll screen where you can create your poll by writing a question and providing three responses.
  5. If you chose to create a poll using a template, you will be redirected to Poll Templates screen. Templates can be filtered based on category. Choose one of the templates and click on Edit template.
  6. Here you can edit the question and responses in the given template to create a customized poll.
  7. On the right window you can select Targeting I.e. Customer Segmentation. Select the segment of customers you would like to send the poll based on ‘gender’, ‘locale’ or your self-defined customer tags and segmentation lists.
  8. Click on ‘Create Poll’ button to create the poll for all the intended subscribers. You can either send the poll directly or save it for sending it later.

How to evaluate polls?

  1. Once the poll has been sent, you can view it on the Polls screen. The record shows how many subscribers have received the poll, how many of them has seen it and how many users responded to the poll.
  2. Poll report can be viewed by clicking on the ‘Reports’
  3. Reports show poll results in an easy to understand pie chart format.

 

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